Frequently Asked Questions
What should I bring?
- Towel, sunscreen, hair in a pony tail (if possible), and goggles are optional.
- Parents enrolled in Parent & Child classes please have your child in swim diapers.
- Life jackets are not needed during swim lessons.
What should I prepare for?
- Arrive 10-15 minutes before the swim lesson starts. We have a water safety talk before the lesson starts and this allows time to apply sunscreen and to check-in with your Swim Instructor.
- Please allow several minutes after each lesson for us to communicate with you how your child is doing and what skills we are working towards.
What should I do if I see lightening or hear thunder?
We will close pools for 30 minutes after the last sighting of lightening or hearing thunder. In the event that this happens, we will call you to let you know that swim lessons will be canceled. However, if you are in doubt you can call the pool at which your lesson is scheduled to confirm if class will be canceled. Pool staff will let you know at that time about make up classes. Make up classes are typically held the following Friday.
How long will it take for my child to learn how to swim?
While every child is unique and develops at their own pace. Babies and toddlers who have had positive water experiences early tend to develop faster. Older children learn to swim and develop their skills faster also if they have had positive water experiences in the past as well. Learning to swim is not a skill that you can learn in just a few lessons, it requires time to develop and practice.
Can I signup for multiple sessions?
Yes, however do not assume that by the 3rd session your child will be ready for our Advanced Swim Class. Please wait until you hear from your child Swim Instructor as to when they are ready for Advanced Swim. Registration opens up about a month before the class starts.
Can I get in the water with my child?
Yes, however for Parent & Child lessons only. With Preschool, and Child classes often times children are distracted from their parents even though the parents are trying to help.
What if my child refuses to get in the water or cries the whole time?
We will make every attempt to encourage your child to come in the pool if your child is not fond of the water. However, if your child will not participate at all in the swim lesson, please see the Head Swim Instructor at firstname.lastname@example.org. If your child cries the whole time it's okay, however when your child starts to push us away and start to climb out of the pool consistently we will talk to determine the best course of action. Please see the Head Swim Instructor or email email@example.com.
What if my child can't attend a class?
With group classes we do not offer makeup classes, with the exception of weather related cancellations. Makeup classes are usually on Fridays, you will be told by your child's Swim Instructor when the makeup class will be in the case of a weather cancellation.
Are your Swim Instructor's CPR/AED/First Aid Certified?
Yes, all Swim Instructors are CPR/AED & First Aid Certified by the American Red Cross.
Does my child have to wear a swim suit?
Yes, swimsuits are required. No jean shorts, or other material other than swimsuit material. You can also use a rashguard for the upper body.
How long are your lessons?
Parent & Child, Preschool, Levels 1 - 5, Adults & Intro to Swim Team classes are eight-30 minute classes.
Into to Diving class is four-45 minute classes.
If you have any additional questions please email firstname.lastname@example.org.